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Service companies, several marketsMulti-marketAutomation

Connecting five back-office tools for service companies

Five tools in sync, and the Monday report is ready at 8am.

A small office team working at their computers

The problem

The team copied the same data between five tools, rebuilt the same report every Monday, and spent the week chasing status updates instead of doing the work.

What we built

We connected the tools so a change in one updates the others. The Monday report is assembled automatically and posted in the team channel before anyone starts work, and status is visible live instead of being asked for.

How it works

  1. 01A change made in any of the team's five tools is carried to every other tool that needs it
  2. 02Status boards stay current without anyone editing them
  3. 03By 8am every Monday the weekly report is assembled and posted in the team channel
  1. 01Airtable
  2. 02Notion
  3. 03Gmail
  4. 04Slack
The tools involved, in the order work passes through them

Results

Copy-paste between tools
0
  • The weekly report is no longer anyone's Monday job.
  • Status is visible live, so the team stopped chasing each other for updates.